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Outsourcing Services

Credit Bureau Data, Inc. (CBD) provides outsourcing services to assist clients with the follow up and collection of their non-delinquent accounts. These services include making outbound calls on accounts, establishing payment arrangements on such accounts in accordance with Client’s policies and procedures, and follow up on accounts having incomplete billing or insurance coverage information.

  • CBD will provide an experienced professional collection account representative(s) to perform customer service and accounts receivable collection services on behalf of Client.
  • CBD representative(s) will complete thorough training of Client’s policies and procedures and computer system at client’s location.
  • Outsourcing services will be rendered at Agency’s place of business via a secured internet connection allowing access to the Client’s account work queues.
  • CBD will provide outsourcing services to client during the requested specified days and times of Client.
  • CBD will invoice Client for the work performed under contract at the agreed upon hourly fee.

“Credit Bureau Data has a pleasant staff to work with and is a real asset to our collection efforts.”